Help Generation System

About Customer

The customer is an IT Professional working with New Zealand's largest general insurance provider. He has an extensive work experience in SharePoint, Salesforce, and other Microsoft technology stacks. His diverse industry experience and acumen make him a successful IT professional in New Zealand.

Challenge

The use of software and IT in day-to-day activities is quickly rising. Understanding a software or application can be tricky if appropriate help is not available. It is equally challenging for users to navigate and understand the flow of an application in absence of guidance. In an answer to this challenge, customer realized the need of developing a tool with an eye-catching interface that can help each user of an application to easily generate a wizard-based help framework with a single click for any software or application.

Solution

iFour Technolab Pvt. Ltd., a leading WPF application development company ,built a WPF-based robust and reliable application that helps users to build web help using a simple click. Users having less knowledge of HTML and JavaScript can also generate help of an application without any hassles.

If you are searching for an extended arm to augment your existing development team then iFour can be your one-stop solution. You can hire Node.js developers, .NET developers, Angular developers, React developers, Java developers, WPF developers, and Xamarin developers to fulfill your business needs.

The WPF-based application consists of the following features.

Simultaneous design of 'Help wizards' for multiple applications
Easily create help of any web application with point and click method.
Element selection in the browser window for which help requires
Automatic CSS generation for selected elements
Display help at runtime using Page Context, Page Help and HelpStep.CSS selector method in the framework
Offline data management generates help wizards easily without using a centrally hosted server
Plug-in code similar to Google analytics can be inserted in webpage to make the help accessible for any web page or software
Secure and reliable application management using a centrally hosted server
Import-Export management enables to manage the application on multiple devices
Captured analytics data is used for analyzing the utilization of the Help framework designed with GetHelp studio

Conclusion/Results

We have developed a robust solution for the customer to generate wizard-based help on a click and write. It enables customer to manage offline and cloud-based applications using the centrally hosted server and offers data analysis for the captured data.

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