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601 & 612, The Times square Arcade, Near Baghban party plot, Thaltej - Shilaj Road, Thaltej, Ahmedabad, Gujarat - 380059
The customer is from the United States and sells used books on the Amazon e-Commerce platform. It primarily focuses on providing quality services at reasonable prices with the latest supply chain methods. It has improved its selling operations and made shipment more efficient and quicker.
The customer's traditional approach of performing tasks manually had many limitations such as the inability in tracking shipment flow and status, generating invoices, book price setting, and review the sales. These difficulties often degraded the sales efficiency and profits. The customer realized the need to develop a complete solution that could provide a smooth automated shipment process.
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The solution comprises the following features:
E-Commerce Integration - Amazon Marketplace Web Service to exchange data on listings, orders, payments, reports, etc.
Role-based access control mechanism - for Admin and Client users
Interactive Dashboard – to increase sales efficiency
Hassle-free shipment process management module for planning cost estimation and completion
Scan dashboard to accept or reject scanned books based on the Amazon's response
Automated Book price generation based on Amazon's Book price
Automated shipment generation and estimation based on weight and dimension of the shipment box
Shipment label PDF generation and download to ensure quick shipment process done at the Amazon fulfillment center
Shipment dashboard to check items based on status working, shipped, receiving, in transit, closed, deleted, cancelled, at the warehouse
Informative and interactive dashboard to view Shipment sales reports, estimated sales reports, and overall sales report
Data analysis report for the items delivered
Long term storage fee (LTSF) reports to review Sales rank, unsold books, the average price
Yearly and quarterly report card
Automated Feedback tracking to review customer responses
Source and site warehouse details to track the flow of books
Automated shipment tracking and notifications on status updates
Help dashboard to educate new users through videos
Invoice PDF generation and download
Conclusion/ResultsiFour experts have developed a comprehensive solution through which the customer can now deliver services with considerable cost savings. Time-consuming administrative tasks are now automated, thus, increasing the sales process efficiency. Now, the customer can perform better estimates, and review reports on sales resulting in improved decision making and increased sales and profits. Post-implementation support from iFour Technolab Pvt. Ltd. has developed a long-term bonding with the customer.
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